Head of IT CRM Process Solutions (m/w)

Standort: München, Bayern Gehalt: tbd
Bereich: Manufacturing Bereich: Festanstellung
Reference #: PR/049419_1520450793

Our client is a pre-eminent global manufacturing company headquartered in Germany. For its digital transformation program we are looking for a:

Head of IT CRM Process Solutions (m/w)

to be based in Munich or northern Bavaria.

Reporting to the IT CRM Program Director he will be managing his team within the department whilst:

  • Steering projects and programs within the IT CRM department and managing quality budget and time
  • Stakeholder Management
  • Managing alignment with other departments
  • Definition and Implementation of Program and Project Management standards


  • Strong consulting background of several years at a renowned global consultancy or similar in-house position within a large scale global organization, high proficiency in project and program management as well as IT industrialization
  • Deep business background and process understanding just as a strong marketing service solution process background
  • Strong IT and SAP background, strong systems know how in customer relationship management, Sales force or Hybris, sales and distribution processes with SAP focus and a sound know how of B2B and B2C solutions
  • Strong experience in agile development methods
  • Experience in business process management concepts and in enterprise architecture management
  • Willingness to travel
  • Fluent German and English

If you are a team player with a pro-active can do attitude and enjoy communication with different stakeholders at various hierarchical levels, then we look forward to your application and discussing this opportunity further with you.