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IT Infrastructure Support Specialist

Standort: Kraków, Lesser Poland Gehalt: bonus + benfits
Bereich: FMCG Bereich: Festanstellung
Reference #: PR/072596_1595424311

IT Infrastructure Service Owner

We are currently looking for Jnr, ambitious and driven individual to join our Client's global team in Kraków to help them to manage the local and global infrastructure across the organisation.
- Permanent position
- Global/ Multinational organisation

Main Responsibilities
* Taking part in Infrastructure projects, upgrades, changes (network hosting, devices etc.)
* Acting as a First point of contact for the business: ability to analyse the problem, gather requirements from the business, come up with the solution or escalate further to higher levels of support etc.
* Recommend new systems and changes to improve efficiency and functionalities of IS tools
* Ability to build a business case to justify the recommended changes
* Maintain and test service continuity plans, projects and changes applied
* Acting in accordance with compliance and global infrastructure and security policies
* Taking ongoing control over the IT KPI's in order to identify potential threats, bottle necks and areas of improvement
* Work closely with the support teams and business to resolve complex incidents and problems
* Establishing solid relationship with the business and ensuring its smooth operation and ongoing satisfaction
* Helping to build local IS system landscape in line with global corporate standards
* supporting business with managing and administrating IS systems
* Ability to question the status quo, propose an alternative IT solutions - in order to improve operation of the business and/or reduce occurrence of frequent and repetitive incidents

Main Requirements
* Degree in Information Systems or related field
* 2- 4 years of experience in IT Infrastructure (Hard-wear, networks, servers etc.)
* Experience working in global environment
* Soft skills required: Ambitious, proactive, able to analyse the problems and suggest an alternative solution, taking initiative, solution focused- is a must
* Ability to learn, develop in various different technologies and solutions is a must
* Fluent English- spoken and written

If you would like to find out more, kindly forward your CV to kkalandyk@redsapsolutions.com and I will call you to provide you with detail overview of the position and the client. Alternatively, please contact me directly on: +44 7384467764/ Katarzyna Kalandyk.