Standort: Kraków, Lesser Poland | Gehalt: bonus + benfits |
Bereich: FMCG | Bereich: Festanstellung |
Reference #: PR/072596_1597072613 |
IT Infrastructure Support Specialist _ PR/072596
We are currently looking for Jnr, ambitious and driven individual to join our Client's global team in Kraków to help them to manage the local infrastructure across the organisation.
- Permanent position
- Global/ Multinational organisation
- 6,000- 8,000PLN gross + Bonus + Benefits
Main Responsibilities
- Taking part in Infrastructure projects, upgrades, changes (network hosting, devices etc.)
- Acting as a First point of contact for the business: ability to analyse the problem, gather requirements from the business, come up with the solution or escalate further to higher levels of support etc.
- Monitor the Company's IT Infrastructure Install, configure, update and maintain computer hardware operating systems and applications
- Recommend new systems and changes to improve efficiency and functionalities of IS tools
- Maintain and test service continuity plans, projects and changes applied
- Acting in accordance with compliance and global infrastructure and security policies
- Taking ongoing control over the IT KPI'sin order to identify potential threats, bottle necks and areas of improvement
- Work closely with the support teams and business to resolve complex incidents and problems
- Ability to question the status quo, propose an alternative IT solution - to improve operation of the business and/or reduce occurrence of frequent and repetitive incidents
- Troubleshooting system and network problems and diagnose and solve hardware / software faults
- Ability to follow procedural documentation
- Support the roll-out of new applications
- Respond within SLAs to reported requests and incidents
- Set up new user's accounts and profiles and deal with password issues
Main Requirements
- Degree in IT or related field
- 2- 4 years of experience in IT Infrastructure (Hardware, servers etc.)
- Network management expr (Wireless/ hosing)
- Cross- Linking Connections expr. (Krosowanie połączeń)
- Expr, in AWS and Service One will be a bonus
- Vendors management experience
- Experience supporting local OSS
- Soft skills required: Ambitious, proactive, quick- learner able to analyse the problems and suggest alternative solutions
- Ability to learn, develop in various technologies and solutions is a must
- Fluent English- spoken and written
If you would like to find out more, kindly forward your CV to kkalandyk@redsapsolutions.com and I will call you to provide you with detail overview of the position and the client. Alternatively, please contact me directly on: +44 7384467764/ Katarzyna Kalandyk.
