ServiceNow Business Analyst

Standort: Czech Republic, Czech Republic Gehalt: Negotiable
Bereich: Pharma & Health Bereich: Freiberufler
Reference #: CR/057399_1552588290

***ServiceNow Business Analyst - Remote***

For our international client based remotely, RED is currently looking for a ServiceNow Business Analyst to join our clients 4 year program. The role is looking to start as soon as possible for an initial 3 month contract which can be based remotely.

The ideal candidate shall demonstrate profound know-how in Software Asset Management (SAM) as a concept (critical) along with "Madrid" release knowledge.

Required skills:

  • Broadly knowledgeable of ServiceNow Discovery with the ability provide advice on overall Discovery and CMDB deployment
  • Knowledge of various discovered device types and technical terminology
  • 3+ years' experience implementing ServiceNow Discovery, including deployment of mid-servers, development of probes and patterns and use of whitelists/blacklists
  • Knowledge of overall CMDB management and an understanding of ITSM processes
  • Previous experience with validated systems or other experience in a highly regulated industry highly desirable
  • Experience with ServiceNow Service Mapping a plus
  • Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale
  • Experience of taking ownership for core ServiceNow module delivery with minimal management support
  • Working business knowledge of consulting services (including working with offshore development teams)
  • Service Management IT industry knowledge, ITIL aware (Foundation minimum)

If you are interested in this position, please apply for immediate consideration.