Systems Operations Support

Standort: Antwerp, Belgium Gehalt: negotiable
Bereich: Consultancy Bereich: Freiberufler
Reference #: CR/065454_1571906582

******** Systems Operations Support - 6 months contract + ext. - Antwerp, Belgium ********

RED delivers IT experts to our clients world-wide and now one of our international partners has a need a Systems Operations Support specialist for an initial 6 months contract located in Antwerp, Belgium.

Please see details below:

1. Responsible for IT-2-IT Operational Requests for PDMS
Development environment
* Install new software parts released by SW vendor(s) in Development environment
* Configure installed parts & update instrument firmware on test systems
* Initiate C-package creation if needed (provide technical installation info)
* Test C-package (only for use on the office systems)

Production environment (consisting of servers, instrument pc's & instruments)
* Plan / participate in meetings to evaluate instrument downtime together with stakeholders
* Plan installation on instrument systems, servers & firmware upgrades on instruments
* Coordinate C-packages to be deployed to the office pc's in upgrade time window
* Execute manual software part installation on instrument pc's according schedule
* Execute server software part installation according schedule
* Execute firmware upgrades on instruments according schedule

2. Responsible for daily L1/L2 Support activities (basic/standard tasks) for PDMS

* CSV knowledge + 21 CFR Part 11 (Regulations -? FDA, ERES, Compliancy, …)
* Documentation (GDP -? Good Documentation Practices)
* Communication -? communication with internal/external stakeholders (suppliers, contractors, business, …) in Dutch & English
* Connectivity (COM, IEEE, Ethernet, ...) -? hardware/software (to physically connect & configure systems to pc's/servers)
* Scripting (write batch or automation scripts)
* Troubleshooting -? analytical mindset
* Solution minded -? be able to improvise and search for alternative solutions
* Testing (new drivers, packages, software, new technologies, …)
* Independent attitude
* Structured way of working and result driven
* Cooperate between teams -? inter & off-shore teams
* (Entrepreneurship -? come up with new ideas / technologies)

Start date would be 02/01/2020 running until 30/06/2020.

If you are interested, please contact Alex Upton-Agerholm on aagerholm@redsapsolutions or apply here.